REFUNDS OR EXCHANGES
At www.foldablelightrakes.com (hereinafter referred to as “we” or “Website”), we are committed to providing every customer with quality products and services. If you are not satisfied with the foldable light rake you purchased, we provide flexible return and exchange terms to ensure that you have a good shopping experience. The following is our return and exchange policy:

1. Return Policy
   ●Return period: You can apply for a return within 30 days from the date you received your order. If it exceeds 30 days, the return request cannot be processed.
   ●Return conditions: The returned product must be in original condition, including unused, undamaged and with original packaging and all tags. We reserve the right to make the final judgment on the return status.
   ●Return process: Please contact us by email: [email protected], stating your return request and order number.
   ○Pack the product and send it back to the specified address according to our instructions. You need to bear the return postage by yourself unless the product has quality problems or is shipped incorrectly.
2. Exchange Policy
   ● Exchange Period: You can request an exchange within 30 days from the date you receive your order.
   ● Exchange Conditions: The exchanged product must be unused, undamaged, and come with the original packaging and all tags.
   ● Exchange Process: Please contact us via email: [email protected], stating your exchange request and order number.
   ○ We will confirm the availability of the exchanged product with you and provide corresponding instructions.
3. Refund Policy
   Once we receive the returned product and confirm its status, we will process your refund request. The refund will be returned to your original payment account within 7 working days. Please note that the specific arrival time may depend on your bank or payment provider.
4. Exceptions
   ● All promotional, clearance and special items are not eligible for return or exchange.
   ● We reserve the right not to refund for items returned due to personal use reasons (such as unsuitable, dislike, etc.). 5. Contact Us
   If you have any questions about our return and exchange policy or need further assistance, please feel free to contact us:
   ●Email: [email protected]

We thank you for choosing www.foldablelightrakes.com and look forward to providing you with excellent products and services!